Level Up Privacy Notice

Effective Date: November, 2025
TL Level Up LLC
LLC Registered In the State of Illinois, United States
Contact: tim-lukascontact@gmail.com

1. INTRODUCTION

TL Level Up LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you interact with our services, including athletic training, mentorship, speaking engagements, digital content, and the website www.tim-lukas.com.

By using our services, you agree to the terms outlined in this policy.

2. INFORMATION WE COLLECT

We collect information in the following ways:

A. Personal Information You Provide

Name
Email address
Phone number
Address or location city (sometimes provided voluntarily)
Emergency contact information
Signed waivers, intake forms, and training notes
Video or photo recordings used for coaching purposes
Payment information (via Stripe — we do not store card details)

B. Automatically Collected Information

When you visit our website, we may collect:

Browser type
Device information
Pages visited
Cookies and analytics data

C. Payment Information

All payments are processed securely through Stripe. TL Level Up LLC does not collect or store full credit or debit card numbers.

3. HOW WE USE YOUR INFORMATION

We use personal data to:

Deliver athletic coaching, mentorship, and performance services
Communicate scheduling, updates, or training feedback
Process payments and send receipts
Maintain client records for safety and legal compliance
Improve our services, website, and coaching programs
Share content for educational or promotional purposes only with prior consent

We do not sell or rent personal information to third parties.

4. DATA SHARING & THIRD PARTIES

We only share data with service providers essential to our business, including:

Stripe (payment processing)
Website hosting provider (Squarespace, Wix, or equivalent)
Cloud storage tools used for waivers and session notes

These third parties are required to maintain data confidentiality and security.

We do not authorize third parties to use your information for marketing.

5. MEDIA & CONTENT PERMISSIONS

Certain athletes may be recorded on video or photo during sessions for:

Technical feedback
Progress tracking
Educational content
Social media branding

We will only use identifiable media publicly (social media, website, marketing) with your explicit opt-in permission via waiver or written consent.

6. DATA RETENTION

We retain client records, legal waivers, and training notes for up to seven (7) years for liability and compliance purposes, unless local laws require otherwise.

7. SECURITY

We implement administrative and technical safeguards to protect personal information, including encrypted data storage and restricted access.

However, no online system is 100 percent secure. You acknowledge that you provide information at your own risk.

8. YOUR RIGHTS

Clients may request to:

Access personal information we hold
Correct inaccurate data
Request limited deletion of records (where legally permissible)
Withdraw consent to public use of media

To exercise these rights, email: timlukascontact@gmail.com

9. INTERNATIONAL USERS

Although TL Level Up LLC is registered in the United States, we may serve and mentor athletes in the United Kingdom and Europe. By using our services, you consent to the transfer and processing of your data outside your country of residence.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. A revised effective date will appear at the top of this document.

11. CONTACT INFORMATION

For questions, concerns, or privacy-related requests, contact:

TL Level Up, LLC
timlukascontact@gmail.com
United States

USER AGREEMENT

By engaging with TL Level Up LLC, booking a session, filling out an intake form, interacting with our website, or participating in our coaching services, you acknowledge that you have read and understood this Privacy Policy.