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SERVICE TERMS & CONDITIONS

TL Level Up Training, LLC

Registered Business of:
IL 60056. United States
 

1. Scope of Services

TL Level Up Training, LLC (“the Company”) provides athletic coaching, mentorship, sports performance training, personal development, leadership, and mindset programs. Services may include individual and group training sessions, online and remote programs, workshops, and consulting in person or virtually.

2. Client Responsibilities

Clients agree to:

  • Disclose any pre-existing medical conditions or injuries prior to participation.
     

  • Follow all training instructions for safety and performance.
     

  • Arrive on time and ready to participate in scheduled sessions.
     

  • Maintain respectful communication and conduct during all sessions.
     

3. Payment Terms

  • Session Fees: All payments are due prior to or at the time of service unless otherwise agreed in writing.
     

  • Accepted Methods: PayPal Business, Stripe, Zelle, or direct bank transfer.
     

  • Packages & Plans: Prepaid sessions or online programs are non-transferable.
     

  • Refunds: No refunds will be issued after a session or program begins. Requests for partial refunds due to extenuating circumstances will be evaluated case-by-case.
     

4. Cancellations & Rescheduling

  • Clients must provide at least 24 hours’ notice to reschedule a session.
     

  • Sessions cancelled within 24 hours may be charged in full at the Company’s discretion.
     

  • If the coach must reschedule, clients will be notified as early as possible and credited a replacement session.
     

5. Liability & Acknowledgement of Risk

Participation in athletic or fitness training involves inherent physical risks.
By engaging TL Level Up Training, LLC, clients acknowledge and accept these risks and agree that:

  • They participate voluntarily and are responsible for their own health and safety.
     

  • The Company, its owner (Timothy D. Lukas), and any affiliated trainers or representatives are not liable for injury, loss, or damages resulting from training activities, except in cases of gross negligence or willful misconduct.
     

  • Clients are encouraged to consult a medical professional before beginning any exercise program.
     

6. Intellectual Property

All training materials, videos, drills, written programs, and content provided by the Company remain the exclusive property of TL Level Up Training, LLC. Clients may not reproduce, distribute, or publicly share these materials without prior written consent.

7. Confidentiality

All client data, assessments, and personal information are kept confidential and used solely for the purpose of training and performance development.

8. Online & Remote Services

For online sessions or virtual consulting, clients are responsible for maintaining safe workout conditions and stable internet access. The Company is not liable for technical interruptions or unsafe training environments outside its control.

9. Governing Law

These terms are governed by the laws of the State of Illinois, USA, and any disputes will be handled in accordance with Illinois jurisdiction.

10. Agreement

By booking or participating in a session, program, or consultation, the client acknowledges that they have read, understood, and agreed to these terms.

 

Updated: November 26, 2025

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